How Social Proof Translates into Buying Decisions

how-social-proof-translates-into-buying-decisions

I’ve been thinking a lot lately about how and why marketing buyers make decisions. It’s probably an oversimplification to say “because of Facebook or Twitter,” but I think that’s an increasingly critical issue—social proof. I was reminded yet again of how things have changed by a spirited discussion kicked off around a Mark Cuban blog [...]

How to Use Data to Cure Email Marketing-Induced Nausea (part 2)

how-to-use-data-to-cure-email-marketing-induced-nausea-part-2

In part one of this series, we took a look at some humorous characteristics of poor email marketing practices that can lead to nauseating experiences for recipients. Today, we’re offering a prescription for those email ills by highlighting tips on how you can use data to humanise email marketing content and improve the experiences you [...]

Hey Marketer, Where’s Your Social Bait?

hey-marketer-where%e2%80%99s-your-social-bait

Perhaps you’ve read the 360i research indicating that people spend 5 percent of their time online searching and the other 95 percent at their destination. No problem, you think, my company website is loaded with fabulous content and eye-catching visuals. But when your customer or prospect performs a search, the first three results that pop [...]

Holiday Marketing Quick Tip: Leverage Facebook to Grow Your Email Database

holiday-marketing-quick-tip-leverage-facebook-to-grow-your-email-database

Although most social networks give you some visibility to promote your email program, such as a home or profile pages, Facebook offers the richest experience right now, not just to collect opt-ins but also to engage more deeply with customers and to promote email content.

These tips will help you grow your database using Facebook’s unique [...]

Google+: A Content Marketer's Dream Come True?

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When Google leaked its Google+ social network in late June, I was pretty skeptical. After playing with it the first few days I yawned in public. I’ve since admitted the early errors of my thinking and retracted that yawn.

Like almost everyone using “G+,” I liked the “circles” concept of organizing contacts by theme–co-workers, friends (you [...]

A Few Great Predictions

I’d like to tip my hat to my colleague, Loren McDonald. His recent piece on the “8 Marketing Changes You Can’t Ignore” is very compelling.

His first two predictions in particular—“customer service is the new marketing” and “customers become your marketing department”—are spot on:

Customer service is the new marketing:
The changes in marketing remind me of [...]

Social Meets Email Meets Social

Email is old. Social is new. New things are always better than old things. Social will kill email. Right?

Well don’t tell this to a little startup I ran across: TweetyMail. These guys have made an entire company focused on giving you access to Twitter using your email inbox. Send a message to tweet. Get an [...]