Are You Ready for a Flood of Email Address Changes?

are-you-ready-for-a-flood-of-email-address-changes

We all laughed a few months ago when Facebook’s COO, Sheryl Sandberg, appears to write email’s obituary (See “Dear Facebook COO – Email Use is Shifting, Not Dying“). Facebook apparently agreed with us all along.

Two email developments not only reinforce our view that email continues to be a strong and valued marketing channel but also [...]

AOL Hard Bounces and Data Hygiene

aol-hard-bounces-and-data-hygiene

After looking at our email logs and ongoing discussions with our third-party partners, we’ve noticed that AOL has recently started disabling old and inactive email accounts with no activity for over 90 days and upwards of 6 months. Clients can expect to see a larger number of hard bounces if sending to AOL email accounts with [...]

The Next Step in Email Deliverability

In the never-ending fight to block spam, ISPs first created content filters. Then came the “spam” button. And now, the gatekeepers of deliverability are looking at a new way to factor whether your email makes it to the inbox: [...]

That Whole Maine Thing

If you’ve heard rumblings emanating from Maine and been caught by surprise, you’re not alone. Nobody noticed when a new privacy law intended to protect teens from predatory marketers sailed through that state’s legislature amidst a flurry of bills earlier this year. But now various groups and trade associations say the privacy law goes too [...]

How Will the Shift to Domain-based Reputation Affect Your Email Deliverability?

I recently had a chance to pick the brain of my esteemed industry colleague, Deirdre Baird. Deirdre is the CEO of Pivotal Veracity, Silverpop’s email deliverability partner, and one of the most knowledgeable people in the industry when it comes to getting your email successfully delivered to the inbox.

Specifically, I wanted to get her thoughts [...]