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Information Security at Silverpop

Bill Nussey, Silverpop
by: Bill Nussey (@bnussey)
22 March 2011

In light of several news articles recently making headlines, we wanted to clarify a situation that we first told you about back in the fall of 2010 when it took place. At that time, Silverpop and a small percentage of our customers were among the victims of an industrywide cyber attack. We very quickly stopped the attack, notified all customers impacted by the activity and began working with law enforcement and third-party security experts to help identify those responsible and take any additional steps necessary to ensure this did not happen again. We are confident that the compromise last year remains an isolated incident.

While Silverpop never publicly discloses the names of our customers, we do respect their decisions to inform their customers about situations they feel they need to be aware of. Unfortunately, this means we are not in control of the timing of these announcements.

We want to make it clear that there have been no additional incidents involving the security of our customers' data since the incident we uncovered in the fall of 2010.




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