For years, BtoB email marketing has lived in the shadow of its larger sibling, BtoC email marketing. The volumes traditionally have been smaller, and the sales process usually more complex, so it can be tough to measure an ROI directly from an email.
One of the best BtoB marketing companies out there is Texas Instruments. MarketingSherpa recently did a great case study of how TI consolidated its databases and centralized its global email marketing under the guidance of Email Marketing Manager Leona Green. We’ve had the privilege of working with Leona and her team for years, and MarketingSherpa did a great job capturing their challenges and successes.
With leaders like TI, I believe BtoB email marketing has the potential to become one of the “big new things” in online marketing in the coming years.
This is an important topic, particularly when considering the results of the Robert Half survey that show email is used for business communication 71% of the time now, vs 27% five years ago. This creates a real challenge for B2B marketing and sales, including inside sales, to break through, establish dialogue and build trust.
Tim Young
http://www.tycoleads.com