Richard Evans
With more than a decade of experience in the field of email marketing, Richard currently leads Silverpop’s marketing efforts throughout EMEA. Prior to his role in London, he managed product marketing for Silverpop, developing the company’s go-to-market strategy for its Engage product line.
Before joining Silverpop, Richard was vice president of interactive services at Target Resource Group, where he spearheaded the development of a suite of online marketing tools, and provided marketing counsel to North America’s largest and most renowned performing arts companies in the areas of email marketing, direct marketing, and ecommerce. He has also served in executive and marketing roles as the managing partner of EM Interactive Media in Atlanta, as well as at Nortel Networks.
By Richard Evans ( @rlevans), January 23, 2012
The start of any good relationship requires listening to, appreciating and acting on the preferences and interests of another person. The start of a successful email marketing relationship isn’t any different.
Preference centres are one of many email marketing topics that draw a wide range of responses from practitioners and pundits alike. Some, like me, find [...]
By Richard Evans ( @rlevans), December 22, 2011
Several weeks back, we began looking at the queasy effects that poorly executed email programmes can have on recipients. Following that post, I proposed three forms of data that can be used to give you the insights you need to improve your email marketing efforts. As the conclusion to this series, I thought it fitting [...]
By Richard Evans ( @rlevans), November 16, 2011
In part one of this series, we took a look at some humorous characteristics of poor email marketing practices that can lead to nauseating experiences for recipients. Today, we’re offering a prescription for those email ills by highlighting tips on how you can use data to humanise email marketing content and improve the experiences you [...]
By Richard Evans ( @rlevans), November 11, 2011
We’ve all experienced it. Sadly, we’ve all probably contributed to it at some point in our careers. I’m talking about email content that, while maybe not nausea-inducing, does nothing to promote any positive feelings or connection with the customers we’re communicating with.
As they say, step one to solving a problem is recognising it.
Here’s a quick [...]
By Richard Evans ( @rlevans), November 4, 2011
In a recent study examining the email programmes of the Top 100 UK retailers, Silverpop found that whilst many companies have made strides in several important marketing areas, there’s still room to grow. Here’s an illustrated look at some key takeaways from this year’s study—including comparisons to American retailers—plus best practices to consider:
For [...]
By Richard Evans ( @rlevans), October 20, 2011
The recent announcement from the EU Council of Ministers on 10 October has created a good deal of discussion around what the new prescription for stricter consumer rights in the 27 EU countries means for marketers. There has even been dialogue in the email marketing space around what the new directive means for pre-checked opt-in [...]
The 2011 EMEA Client Conference was one for the record books, on numerous levels—attendance, excitement and buzz about new Silverpop features. Clearly, marketers are interested in staying ahead of this ever-changing world of marketing. Today, it’s more important than ever for marketers to listen to, learn from, and speak with their customers and prospects as [...]
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