How Social Proof Translates into Buying Decisions

how-social-proof-translates-into-buying-decisions

I’ve been thinking a lot lately about how and why marketing buyers make decisions. It’s probably an oversimplification to say “because of Facebook or Twitter,” but I think that’s an increasingly critical issue—social proof. I was reminded yet again of how things have changed by a spirited discussion kicked off around a Mark Cuban blog [...]

A Step-by-Step Guide to Collecting Opt-ins on Facebook

a-step-by-step-guide-to-collecting-opt-ins-on-facebook

A few months ago, my colleague Loren McDonald wrote a blog post titled, “Leverage Facebook to Grow Your Email Database,” where he outlined all the super-smart reasons to add an email opt-in form to your Facebook page. I’m not going to rehash all the business drivers, but instead let’s focus today on what it takes [...]

The Lessons of Microsoft’s “Graymail” Changes

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Fresh off its effort to drive spam below 3 percent in the inbox, Microsoft’s Hotmail team has turned its attention to a newly minted villain: “graymail.” It defines this new class of email content as “legitimate newsletters, offers or notifications that you just don’t want anymore” and pegs it as 75 percent of what users [...]