Silverpop - A Special Message from Silverpop
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A Special Message from Silverpop

Bill Nussey, Silverpop
by: Bill Nussey (@bnussey)
13 December 2010

The security and confidentiality of our customers and their information is critically important to us. When we recently detected suspicious activity in a small percentage of our customer accounts, we took aggressive measures to stop that activity and prevent future attempts. Among other things, we unilaterally changed all passwords to protect customer accounts and engaged the FBI’s cybercrime division. It appears Silverpop was among several technology providers targeted as part of a broader cyber attack. We have notified all customers impacted by this activity. We are currently focused on working with our customers, especially the small percentage impacted by these events. We will continue to communicate with law enforcement and our customers, but will not offer further public comment while the investigation is underway.

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