4C Consulting contributes to build a customer driven society in an increasingly complex world. We advise companies in domains such as customer experience and customer insight management, marketing, sales and service excellence, CRM implementations, digital marketing, marketing and sales force automation, data quality, customer analytics, contact center optimization, change management, business intelligence, … We have several delivery modes: consulting, outsourcing, interim management and staffing.
We use our 16+ years experience to help our clients clarify their customer interaction strategies, deal with business issues in marketing, sales & customer service and implement solutions that really deliver what they promise. The proof is in the people : our consultants are seasoned business professionals that leverage industry, domain and technology best practices and proven methodologies with a clear focus on:
Our excellence centers enable smarter approaches to marketing, sales and customer service operations applying best practice and 4C Consulting proprietary maturity models.
In our Marketing Excellence center we specialize in:
- Marketing maturity assessments
- Digital marketing
- Non-response analysis
- Campaign management & automation
- Campaign management outsourcing
- Marketing resource management
As a recommended Gold Salesforce.com Cloud Alliance partner with almost 20 certified Salesfore.com consultants and successful projects, we are your partner for integrations with Salesforce.com CRM as well.